Last Updated on 5th April 2024
We offer a free returns service within the India, subject to the terms of this policy being met.
• To initiate the return process please write to us at marketingevovita@gmail.com
• You must notify us of any returns via email before sending back any items and include your order number within the parcel.
• Returns must be notified within 5 days of receiving your items.
• Items must be unused, unopened, in all the original packaging with all original seals intact and had not been tampered with – and is still in good resell condition to receive a full refund. You cannot cancel your order or demand a refund once you have opened the product containers or packaging, or if you have used the product.
• Your order will not be refunded until the items have been received and inspected by us. If the returned item is found not to be eligible for a refund (i.e. it is not in the condition as described above), you will receive an email notification of the rejection of your refund request and the reason. We will only refund the price of the eligible item(s) returned, but not the cost of posting. We will process the refund via the original payment method.
Please note we do not take any responsibility for items lost or damaged when being returned to us, to avoid problems ensure you pack the items securely, keep a proof of postage receipt from the post office or send the items back to us via a tracked/recorded service which insures the value of your goods.
